Privacy Policy & Terms of Service

Effective Date: 08/01/2018

Ascend Assurance (“we,” “our,” or “us”) respects your privacy and is committed to protecting your information. By using our website, communicating with us, or using our services, you agree to the following Privacy Policy and Terms of Service.

Privacy Policy

1. Information We Collect

  • Personal Information: Name, address, phone number, email address, and other details you provide.

  • Insurance Information: Details necessary to provide quotes, policies, and related services.

  • Automatically Collected Information: IP address, browser type, and site usage data.

2. How We Use Your Information

  • Provide insurance quotes and services.

  • Confirm and remind you of scheduled appointments.

  • Communicate important updates and offers.

  • Improve our services and website.

3. SMS/MMS Messaging

By providing your mobile phone number, you consent to receive text messages from Ascend Assurance.

  • Messages may include appointment confirmations, reminders, and important updates.

  • Message frequency will vary.

  • Reply STOP to opt out at any time. Reply HELP for help.

  • Message & data rates may apply.

4. Sharing Information

We do not sell your information. We may share it with:

  • Insurance carriers and service providers needed to deliver our services.

  • Legal or regulatory authorities when required by law.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access or disclosure.

6. Your Choices

You may update your contact information or request deletion of your personal data by contacting us.

Terms of Service

1. Acceptance of Terms

By using our website, contacting us, or using our services, you agree to these Terms of Service.

2. Services Provided

Ascend Assurance provides insurance-related services, including policy information, quotes, and client support.

3. Use of Services

You agree to use our services only for lawful purposes and in accordance with all applicable laws.

4. Limitation of Liability

Ascend Assurance is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

5. Changes to These Terms

We may update these Terms of Service and Privacy Policy at any time. Changes will be posted on this page with an updated effective date.