Privacy Policy

Effective Date: 08/01/2018

Ascend Assurance (“we,” “our,” or “us”) respects your privacy and is committed to protecting your information. By using our website, communicating with us, or using our services, you agree to the following Privacy Policy and Terms of Service.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Privacy Policy

1. Information We Collect

  • Personal Information: Name, address, phone number, email address, and other details you provide.

  • Insurance Information: Details necessary to provide quotes, policies, and related services.

  • Automatically Collected Information: IP address, browser type, and site usage data.

2. How We Use Your Information

  • Provide insurance quotes and services.

  • Confirm and remind you of scheduled appointments.

  • Communicate important updates and offers.

  • Improve our services and website.

3. SMS/MMS Messaging

By providing your mobile phone number, you consent to receive text messages from Ascend Assurance.

  • Messages may include appointment confirmations, reminders, and important updates.

  • Message frequency will vary.

  • Reply STOP to opt out at any time. Reply HELP for help.

  • Message & data rates may apply.

4. Sharing Information

We do not sell your information. We may share it with:

  • Insurance carriers and service providers needed to deliver our services.

  • Legal or regulatory authorities when required by law.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access or disclosure.

6. Your Choices

You may update your contact information or request deletion of your personal data by contacting us.